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Trade Program Application Received

Thank you — your application has been received

Our trade team will review your account, including your previous spend history and buying requirements, then contact you with the next step.

If approved, we’ll confirm your trade tier, discount level, delivery terms, loyalty points and any available credit terms.

What happens next?

1

We review your application

Our team will check your business details and buying requirements. Where possible, we’ll also use your existing Rotatech order history to help determine your starting trade tier.

2

We assess your trade tier

If your application is approved, your account will be placed into one of our trade tiers. Your tier may determine your discount, credit terms, loyalty points, delivery service and access to bulk pricing.

3

We contact you with the outcome

Once reviewed, we’ll contact you with the next step.

  • Approved
  • More information needed
  • Not approved at this stage

What approved trade customers can access

Depending on your approved tier, your business may be able to access a stronger way to buy, manage repeat orders and keep essential products supplied.

Trade pricing

Access trade discounts from 5% up to 20%, plus bulk pricing on selected products.

Account terms

Eligible customers may access credit terms up to £5,000, subject to approval.

Delivery benefits

Depending on tier, access free 2–3 day delivery or free next-day delivery.

Bulk buying options

Ask about selected bulk pricing, 5-pack options and 10-pack trade packs.

Loyalty rewards

Approved tiers may receive standard loyalty points up to 2x loyalty points.

Trade support

Get dedicated account support and straightforward free returns.

Trade Programme Tiers

Unlock better discounts, credit terms, loyalty rewards and delivery benefits as your monthly spend grows.

Tier 1

Trade Starter

  • Monthly Spend: £250–£499/month
  • Discount: 5%
  • Credit Terms: Up to £500
  • Loyalty Points: Standard
  • Delivery: Free 2–3 day delivery
Tier 2

Trade Plus

  • Monthly Spend: £500–£999/month
  • Discount: 10%
  • Credit Terms: Up to £1,000
  • Loyalty Points: 1.25x
  • Delivery: Free 2–3 day delivery
Tier 3

Trade Pro

  • Monthly Spend: £1,000–£1,500/month
  • Discount: 15%
  • Credit Terms: Up to £2,500
  • Loyalty Points: 1.5x
  • Delivery: Free next-day delivery
Tier 4

Trade Elite

  • Monthly Spend: Over £1,500/month
  • Discount: 20%
  • Credit Terms: Up to £5,000
  • Loyalty Points: 2x
  • Delivery: Free next-day delivery

Need to add anything?

If you forgot to include any important details, such as your expected monthly spend, regular products or interest in credit terms, you can contact our trade team.

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While we review your application

You can continue shopping as normal on Rotatech. Your application will not affect your current account, existing orders or loyalty points.

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